Policies

Thank you for supporting Book of Dog: Tails of Dog! I'm thrilled to share my story and adventures with readers around the world.

Shipping & Fulfillment

All orders are printed and shipped by Amazon KDP (Kindle Direct Publishing) or IngramSpark. Once your order is placed, Amazon or IngramSpark handle the packaging, shipping, and delivery directly to your address.

Shipping times

Shipping times may vary depending on your location and the shipping method selected at checkout. Most orders are processed within a few business days, but delivery may take longer during peak seasons or in remote areas.

Estimated delivery windows:

North America: 5–15 business days
International: 15–25 business days

Please note: These are general estimates. Exact delivery dates will be provided by e-mail.

Shipping Costs

Shipping fees are added at checkout. Rates depend on the number of items ordered.

Order Tracking

Once your order is shipped, I will provide tracking information via email. You can monitor your shipment directly through the tracking link provided.

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt.

This item can be returned in its original condition for a full refund, credit or replacement within 30 days of receipt. Please contact me immediately and I will send you the return label from Amazon

Return Shipping

Please contact me immediately and I will send you the return label from Amazon

Refund

You will receive a full refund at time the shipping label is sent to you.

Credit

If you would prefer a credit it can be applied upon receipt of return label request.

Replacement

If product is damaged please contact me with a picture of the damage and I will gladly send you a replacement.

Subscriber and Information Privacy

I value your trust and am committed to protecting your personal information. This policy explains how i collect, use, and safeguard data from subscribers to Book of Dog, newsletters, and promotions.

What information I collect

When you subscribe, we may collect:

Your name
Email address
Country or region (optional)
Preferences related to book updates or promotions

We do not collect sensitive personal data such as financial information, government IDs, or passwords.

How I use your information

Your information is used only to:

Send you updates about Book of Dog and related books
Share exclusive content, promotions, or announcements
Improve our communication and tailor content to your interests

We will never sell or share your personal data with third parties for marketing purposes.

Data Protection

I use a secure platform and industry-standard safeguards to protect your information. Access is limited to authorized personnel only.

Unsubscribing

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting me directly. Once unsubscribed, your data will be removed from my mailing list.

Third-Party Services

If I use trusted third-party services (like email platforms or Amazon KDP), they may process your data on our behalf. These services are required to follow strict privacy and security standards.

Questions or Concerns

If you have any questions about your data or how it’s used, feel free to reach out through my contact page.

Cookie Policy

This Cookie Policy explains how we use cookies and similar technologies on our website to improve your experience and help us understand how visitors interact with our content.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, improve performance, and provide personalized content.

How Cookies Are Used

We use cookies to:

Remember your preferences (like language or region)
Analyze website traffic and visitor behavior
Improve site performance and user experience
Support features like newsletter sign-ups or shopping carts (if applicable)